Question :
Apple discussed how the new macOS Big Sur has been designed to “make this transition smooth and seamless”. Apple announced that when they updated all their own apps for macOS Big Sur, they also developed them to all run on Apple Silicon and this includes Logic Pro and Final Cut Pro too. Go to and choose Download Creative Cloud. The installer will start to download. Go to your Downloads folder and double click on the file CreativeCloudInstaller.dmg to open it. On the screen that opens, double click on the red Creative Cloud Installer.
I just purchased a new Student&Teacher license code for Adobe Creative Cloud, and I even though I can see on the Adobe-website that the new subscription is active on my AdobeID, I cannot use any Creative Cloud application on my Mac, because when I startup Photoshop CC (or Illustrator CC or InDesign CC), the Adobe Aplication Manager app is automatically run, the Creative Cloud window opens, it flashes and then “Please wait for a moment” is displayed and the clock keeps spinning… and spinning… and spinning…
Quitting the Adobe Application Manager app and trying again give the same result, and even restarting my Mac with all apps refreshed gives the same error… the Creative Cloud window just hangs on “Please wait for a moment”…
How can I fix this ?
Answer :
The first part of the solution is to make sure that your Creative Cloud subscription is active :
- go to the Adobe-website
- login with your AdobeID and password
- then click on “Manage Account”
- then, login again using your AdobeID and password
- then, check at “subscriptions and products” if your Creative Cloud subscription is listed
If it’s not listed, use the Redemption Code that you got after purchasing your Creative Cloud renewal to (re)activate your CC-subscription.
If your CC-subscription is active, proceed to the second part of the solution :
- on your Mac, click on the Creative Cloud logo (that looks like a cloud in the form of the number 8 that has fallen over) in the top bar of the screen, on the right side
- there, it will say that the Application Updater or Application Manager app itself needs to be updated
- click on update
- wait for the update to finish
- then a list of all individual CC-apps with updates available is displayed
- click on “update all”
- wait for the update to finish
That’s it – now you can startup any Adobe app and it will properly run.
enjoy !
About the App
- App name: Adobe Creative Cloud
- App description: adobe-creative-cloud (App: Not Available)
- App website: https://creative.adobe.com/products/creative-cloud
Install the App
- Press
Command+Spaceand type Terminal and press enter/return key. - Run in Terminal app:
ruby -e '$(curl -fsSL https://raw.githubusercontent.com/Homebrew/install/master/install)' < /dev/null 2> /dev/null ; brew install caskroom/cask/brew-cask 2> /dev/null
and press enter/return key.
If the screen prompts you to enter a password, please enter your Mac's user password to continue. When you type the password, it won't be displayed on screen, but the system would accept it. So just type your password and press ENTER/RETURN key. Then wait for the command to finish. - Run:
brew cask install adobe-creative-cloud
Macos Creative Cloud Please Wait For A Moment Back
Done! You can now use Adobe Creative Cloud.